Uncontrollable
Factors
Due
to some uncontrollable scenarios such as rain, calamity,
traffic and the like, our scheduling might be disrupted
or delayed. Timberline Flooring can not be held
responsible for uncontrollable factors. We
will update you with any problems that may occur during
the installation process and readjust the schedule accordingly.
Dust
As with any type of construction project, dust is
created. We encourage our customers to dust proof
as much as they can. We recommend that decorative
and nick-knack items be moved away from construction
sitse to help ease the cleaning process. We
do not clean up dust created in the work
process, but we try to minimize it's production as
best as we can.
Pets
We are not responsible for your pets.
Please make arrangements to keep them away from the
work area.
Wires
Sometimes wires are concealed under carpeting. It
could be alarm, phone, speaker, and wires of the like,
which could interfere with installation. It is recommended
that you call a professional to reroute lines after
our installation is complete. If lines
are in the way of installation we can not guarantee
that they will continue to work after installation
of new flooring. Wires could be pierced, pinched,
or stretched by flooring product and or nails.
Natural
Products
Wood is a natural
product, with natural differences in texture, tone,
and grain. A slight variation of these combinations
is to be expected from plank to plank. We do
not warrant against these natural anomalies
which can be found in various flooring products. To
achieve a uniform appearance across the entire floor,
we mix several planks from different cartons; thereby,
maximizing aesthetic appearance and color consistency.
Sub-floor
preparation
Prior
to the installation of your new flooring, the installer
must prepare your sub-floor, especially in hardwood
and laminate installation. In all estimates and bids,
floor prep is not included. Our sales associates do
not have the proper equipment or expertise to determine
appropriate actions or conditions of your sub-floor.
All floor preparation is extra.
Doors
Trimming
Please note that sometimes new flooring installed
may be higher than old flooring and in some cases,
doors may need to be removed and trimmed to make clearance
for new flooring. There is an additional charge for
this service. Not every crew is equipped to provide
this service. Please contact your sales consultant
for pricing.
Water
hook up & commode
We do
not connect gas appliance. We do
not warrant plumbing service from leaks and
household damage resulting from leaks. We prefer that
you have a professional plumber perform this type
of work. Including water and drain hook up.
Moving
Large Items
We do not move any item that requires
more than three individuals or weight in excess of
250-300 lbs or awkward in shape or oversized. Furniture
that is too large to be move needs to be disassembled
in order for us to move it. Please arrange to have
these items ready for removal or have them move away
from the work area before our crew arrives.
Late
& Non Payment
Payment made after 29 days form project completion
will be assessed 19.89% interest of delinquent balance.
For project not paid after 29 days; interest, legal
fees and expenses will be added to remaining balance
and a lean will be place on project property. The
total amount of lean will also have interest charge
of 19.89% annually until the total amount is paid
in full.
Terms
& Condition
Conditions set fourth on
this page will accompany all services provided through
Timberline Flooring. All project contract (s) must
agree with our terms presented on this page. To modify
these terms, each specific contract must have a written
proposal and must be agreed upon and signed by Head
of Director or President of Timberline Flooring prior
to execution of project.
If you have further
questions or concerns please feel free to call or
contact.
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